Panto! Queuing FAQ's Newsletter

HEALTH & SAFETY

The safety and security of our customers is of paramount importance to us.

Please ensure you have your ticket with you at all times, especially when leaving and re-entering the building. Our Front of House team are trained to be vigilant and we ask that you report anything suspicious to our staff.

BAG CHECKS

As a security measure, our Security Team may ask to search your bags upon entry to one of our buildings. These measures are for your safety and are a condition of entry. This can mean it may take a little longer to get into the venue.

We strongly request that large bags, backpacks or holdalls are not brought to the theatre as we do not have space to store them.

STANDING POLICY

For some music concerts, customers may choose to stand and sometimes artists encourage this during a show. Standing isn’t prohibited but please be mindful of those around you and please avoid standing in the aisles. Please respect our staff if we politely ask you to remain seated.

SMOKING

The Regent Theatre and Corn Exchange are both non-smoking venues and this includes e-cigarettes.