Lulu Tickets New Purple Newsletter

Wed 19 Aug 2020

Aladdin Postponed to 2021

On at the Regent Theatre


  • News

We’re very sorry that we have had to postpone this year’s panto – Aladdin – for a year until 2021.

As we don’t yet know when social distancing and other Coronavirus restrictions will be removed, with Enchanted Entertainment we have, like many other theatres, made the tough decision that we must postpone this year’s panto as it will not be viable to put on. We’re very sorry that we simply can’t deliver the magic of Ipswich Regent Theatre panto under the current circumstances.

Enchanted Entertainment are incredibly sad they won’t be producing Aladdin this Christmas, in what would have been their 10th year in Ipswich. Panto is important for so many families and they’ll now spend the extra time making 2021 their best show yet!


From Monday 7 September we’ll contact customers who have already booked tickets to offer them options: Customers can transfer tickets to the 2021 Easter Panto, or the 2021 Aladdin Christmas pantomime, or transfer the value of those tickets to another show. They can also get a refund.


We cannot process any requests before 7 September so customers should wait for their email (or phone call) and which will have full details.


Aladdin was due to open at the Ipswich Regent Theatre on Wednesday 16 December 2020 and run until Saturday 2 January 2021.


We look forward to seeing you back at the theatre – Oh yes we do!


Information for ticket holders:


Should I ring the box office?

No. We’ll be getting in touch with everyone via email (or if you don’t have email, then by phone). If you’ve not heard from us by Fri 11 September then please make contact.


I have tickets, what are my options?

All ticket holders will be contacted by email (or phone). When we get in touch, you’ll be given the following options:

– Transferring your current tickets to a performance next year such as the Easter Panto or next Christmas Panto. You will be sent a list of performances from which to choose.
– Refund to a Credit Voucher that can be used to pay for a future show.
– A full refund.

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