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PANTO ONLINE FAQS

Scroll down to find answers to all your frequently asked questions.

We know that Christmas is looking a little different this year, but we didn’t want you to miss out on the magic of panto.

We’ve partnered with Panto Online to bring you a festive treat to the comfort of your sofa! If you can’t find answers to your questions below, drop us an email on boxoffice@ipswich.gov.uk or contact us on Facebook or Twitter.

Panto Online Trailer


Download speeds

The following table shows the minimum speeds required for each playback quality:

Quality Required Minimum Bandwidth
240p 500 kbps
360p 1 Mbps
720p 3 Mbps
1080p 7 Mbps
2K 12 Mbps
4K & up 22 Mbps

 

Desktop OS and Browser

In addition, we recommend using the following browsers and versions on Windows 7 or later or macOS Sierra (10.12.6) or later:

Chrome 30+ (has automatic updates)
Firefox 27+ (has automatic updates)*
Microsoft Edge
Safari 9+